BarberBoss Product Warranty

We are BarberBoss

The name says it all

Proud to be a British brand, we put our hearts into creating high-quality oral care products, from sleek designs and advanced technology to beautifully finished packaging. Our mission is to make you smile every time you use a BarberBoss product. Each item is meticulously crafted and thoroughly inspected before leaving the factory to ensure the highest standards of quality.

While our products are designed to last when properly cared for (as outlined in the included product manual), if you encounter any issues, don’t worry. We offer a 12-month guarantee on faulty items (devices only) from the date of purchase. Your satisfaction is our top priority.

How does our warranty work?

We offer free repairs for any faulty devices. If a repair isn’t possible, we’ll provide a replacement—guaranteeing to bring a smile back to your face. Please kindly do consider contacting us if you have any issue at all as we always respond very quickly and try our best to help you. Just like someone said: “If everything is too perfect, then there is not much to say anymore”.

The boring bits

1.Warranty Exclusions For Product Damage. Any exclusion needs to be capable of being objectively measured. Exclusions must be limited to only those damages that have been caused by parties other than the supplier, such as buyer or buyer’s customer’s abuse or mishandling of the product.
2.Warranty scheme is only offered to customers who bought products directly here on our website or from our Amazon store.
3.To avoid counterfeit products, when making a purchase on Amazon, please make sure you only buy from listing sold and ​​ dispatched directly by Amazon or by "BarberBoss"​​​ or​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ "OOZZ". We do not supply to any other parties. If you bought your products from somewhere else (third party sellers), please contact them directly to resolve the issue.

BarberBoss Warranty

All BarberBoss products purchased directly from BarberBoss website and our Amazon store (including Sold and Dispatched by Amazon) come with a 12-month-warranty for your peace of mind. However, if you opt to register your devices here within 90 days of purchase, you will receive an additional free 6 month extended warranty from your purchase date.